Contact
How to reach the Customelo team.
Last updated: October 1, 2026
Merchants
Sign in to your Customelo account and open Support tickets in your dashboard. This is the fastest way to contact us, including for privacy requests, account deletion requests, and other account-related questions.
You can also contact us at support@customelo.com.
Shoppers
For questions about an order, please contact the shop you ordered from. Each shop is operated independently by its merchant, and the merchant is responsible for customer service and order-related questions.
For questions specifically about Customelo, you can contact support@customelo.com.